If you have any questions concerning the complaints and disputes process, you may contact Indue on 07 3258 4222 and ask to speak to the Customer Support Centre Manager. This will be asked for only if the extra information is necessary to resolve your complaint and Indue will only take account of relevant information. You may be asked for more information after you first make your complaint. When you call or write to the Customer Support Centre using the above contact details, and express dissatisfaction with a Coles Prepaid Gift Mastercard, the Customer Support Centre will handle your matter in accordance with this complaints policy.Īll complaints will be handled in a fair, transparent and timely manner. If you wish to use Indue’s complaints handling process, you simply need to call the Coles Prepaid Cards Customer Support Centre (“Customer Support Centre”) on 1300 095 072 (Monday to Friday 8am to 8pm, Saturday 8am to 1pm (AEST)).Īlternatively, you can write to or to the following address: If you’re dissatisfied with the experience you’ve had with Coles Prepaid Cards, you can access our complaints handling procedures and we’ll try to make things right.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |